Refund and Returns Policy
At Swadeshi Oil, we aim to ensure that you are completely satisfied with your purchase. If, for any reason, you are not happy with your order, we will assist you in processing a return or refund. Please review our policy below.
Returns
We accept returns for products that are unopened, unused, and in the same condition as when you received them. Returns must be initiated within 7 days of receiving your order.
To start a return, please contact us at info@swadeshioil.com with your order details.
The customer is responsible for return shipping costs unless the product is damaged or defective.
Once your return is received and inspected, we will notify you of the approval or rejection of your return.
Refunds
Refunds will be processed within 7-10 business days after approval of the return. The refunded amount will be credited to the original payment method.
Please note that shipping costs are non-refundable unless the product was damaged or defective.
Exchanges
We offer exchanges for damaged or defective products only. If you wish to exchange an item, please contact us within 7 days of receiving your order.
Damaged or Defective Products
If your item arrives damaged or defective, please contact us immediately at info@swadeshioil.com. We will arrange for a replacement or full refund as per your preference.
Non-returnable Items
Certain items, such as opened or used oils, may not be eligible for return due to hygiene or health reasons. Please ensure that you check the product details before placing an order.
Contact Us
If you have any questions or concerns regarding our Refund and Returns Policy, feel free to reach out to us at:
Phone: +91 9925922565 / +91 9879244853
Email: info@swadeshioil.com